Visitors information


COVID-19 Visitor Update

As always, the protection of our patients and staff is our highest priority.

In line with Victorian Government advice we are not able to accept visitors at our hospital until further notice. Visitors will not be able to attend our site unless they are:

  • the parents, guardians or carers for a patient under the age of 18
  • providing end-of-life support

Compassionate circumstances will be considered on request and will require approval of the General Manager.

We apologise for the inconvenience and hardship this may cause, but appreciate your understanding of the need to keep patients as safe as possible during these challenging times. Please contact your loved one by telephone or device, and our friendly staff will support regular digital drop-ins so you can keep in touch.

Reception hours:
7.00am to 10.00pm from Monday to Sunday

Reception staff can be reached on extension 7000 during these hours.

Consulting Suites Reception:
Hours 9.00am to 5.00pm from Monday to Friday

Closed on weekends and public holidays.

Knox Private Hospital provides on-site parking for patients and visitors 24 hours a day.

There are two parking areas, with entrances accessible from Boronia Road and Mountain Highway entrances.

The main entrance is via Boronia Road.

Parking Fees

Monday - Sunday

Up to 30 Minutes Free

0 - 2 Hours $7.00

2 - 4 Hours $9.00

4 - 24 Hours $12

Lost Ticket $20.00

Early Bird $8.00

(Enter before 8am)

New day starts at 6am

Rates apply from the time of entry to time of payment, rates apply for a 24 hour period commencing from 6am daily. $20.00 fee will be charged for a lost ticket.

TransportAccess Guide

How to access Knox Private Hospital

  • Myki: There is a Myki retail outlet in the 7-eleven within WantirnaMall, or a myki machine at any train station. Alternatively, you can top-up ororder a card online:
  • Walking: Most people will walk 5km in less than 45 minutes. Do you work atKnox Private...perhaps this is an option for you!
  • By Car: Knox Private Hospital parking areas can be access by both theMountain Highway main entrance and via Boronia Road (left-in/left-out only).Parking fees apply.

Share the ride!

Car pooling has many benefits:

  • Share the costs of fuel and car parking.
  • Car pooling is good for the environment.
  • Share driving responsibilities.
  • Social interaction

Bus Service Details






Service Span






Frankston –



5:30am to


Every 15mins


Mitcham -

Knox City via

Knox Private


6:00am to


Every 30mins

(during peak)


Knox City –

Bayswater –


Primary School

4 x services / day

(afternoon only)

Public Transport Services

To access maps for all of Melbourne, as well as timetable information and the 'Journey Planner' tool, visit Public Transport Victoria's website.

Cycling Routes

Access the map for the entire City of Knoxmap on Councils website:

Tip: Search for the ‘Explore Knox Map’

By Bus: Knox Private Hospital is serviced by three bus services, including Route 901, Route 738 and Route 745. For full timetable and route information visit

By Train: The Hospital is accessible by transferring toa SmartBus at Ringwood Station on the Belgrave and Lilydale lines. Route 901bus services connect Ringwood Station bus interchange (on the north side of thestation) to Knox Private Hospital, and run every 15 minutes. Bus connectionscan also be made via Mitcham or Bayswater Station, noting that the connectingbus services (Routes 738 from Mitcham or Route 745 from Bayswater) are lessfrequent.

Need assistance finding your way?

Use the Public Transport Victoria ‘JourneyPlanner’ online tool:

By Bicycle: Cycling is a great way to improve your health and save on travel

expenses! Did you know: Publicly available bicycle parking isavailable adjacent the main pedestrian entrance. The Hospital also providessecure bike parking for staff located at the eastern end of the car park,accessed from the main entrance along Mountain Hwy.

Cycling routes near the hospital are shownoverleaf. A full map is also available on the City of Knox Website:

Food and beverages can be purchased from Hudson’s Café located on the Ground Level, adjacent to Main Entrance hospital reception.

Opening Hours:

7:00am to 7:00pm from Monday to Friday
9.00am to 4.00pm from Saturday to Sunday
Please note: The hours are subject to change without notice due to the current Covid-19 pandemic.

HPS Pharmacies is conveniently located in the main foyer of the hospital on the ground floor.

Opening Hours:

9.00am to 6.00pm - Monday to Friday
9.00am to 4.00pm - Saturday
9.00am to 12.00pm - Sunday


Knox Private Hospital is a smoke free facility. If you would like further assistance in how to stop smoking contact your GP, treating specialist or call Quit Line on 13 78 48.


Visitors or patients are not permitted to bring alcohol into the hospital. Alcohol can have significant adverse effects when combined with medications.


A patient’s diet whilst they are in hospital is related to their clinical condition and/or their stage of recovery, it is aimed to aid their path to a full recovery.

For this reason any food brought by visitors should only be consumed in consultation with nursing staff.

Our Assistance

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