Visitors information


Please note we have adjusted our visitor policy in line with the State Government’s announcement on Sunday 27th September. Patients can now have one nominated visitor for the duration of their stay, for a maximum of two hours per day, with children under 18 in hospital able to have two visitors with no time limit.

In order to minimise wait times through the visitor screening process, we will employ staggered visiting hours.

Changes to our visiting hours are as follows:

Wards - 2 hours of visiting per patient for one nominated visitor.

ICU/CCU - 1 hour of visiting per patient for one nominated visitor.

In order to manage the volume of visitors through the hospital the visiting hours are as follows for each department:

  • Warratah/ Kenloch/ Tandarah/ Delamere: 11am - 1pm
  • Ambleside/ Miller/ Chesterfield/ Risby: 2pm - 4pm
  • ICU/ CCU: 11am - 12pm

Thank-you for your understanding and cooperation.

Reception hours:

  • 8.00am to 10.00pm from Monday to Sunday
  • Reception staff can be reached on extension 7000 during these hours.

  • Consulting Suites Reception:

  • Hours 9.00am to 5.00pm from Monday to Friday
  • Closed on weekends and public holidays.
  • Knox Private Hospital provides on-site parking for patients and visitors 24 hours a day.

    There are two parking areas, with entrances accessible from Boronia Road and Mountain Highway entrances.

    The main entrance is via Boronia Road.

    Parking Fees

    Monday - Sunday

    Up to 30 Minutes Free

    0 - 2 Hours $7.00

    2 - 4 Hours $9.00

    4 - 24 Hours $12

    Lost Ticket $20.00

    Early Bird $8.00

    (Enter before 8am)

    New day starts at 6am

    Rates apply from the time of entry to time of payment, rates apply for a 24 hour period commencing from 6am daily. $20.00 fee will be charged for a lost ticket.

    TransportAccess Guide

    How to access Knox Private Hospital

    • Myki: There is a Myki retail outlet in the 7-eleven within WantirnaMall, or a myki machine at any train station. Alternatively, you can top-up ororder a card online:
    • Walking: Most people will walk 5km in less than 45 minutes. Do you work atKnox Private...perhaps this is an option for you!
    • By Car: Knox Private Hospital parking areas can be access by both theMountain Highway main entrance and via Boronia Road (left-in/left-out only).Parking fees apply.

    Share the ride!

    Car pooling has many benefits:

    • Share the costs of fuel and car parking.
    • Car pooling is good for the environment.
    • Share driving responsibilities.
    • Social interaction

    Bus Service Details






    Service Span






    Frankston –



    5:30am to


    Every 15mins


    Mitcham -

    Knox City via

    Knox Private


    6:00am to


    Every 30mins

    (during peak)


    Knox City –

    Bayswater –


    Primary School

    4 x services / day

    (afternoon only)

    Public Transport Services

    To access maps for all of Melbourne, as well as timetable information and the 'Journey Planner' tool, visit Public Transport Victoria's website.

    Cycling Routes

    Access the map for the entire City of Knoxmap on Councils website:

    Tip: Search for the ‘Explore Knox Map’

    By Bus: Knox Private Hospital is serviced by three bus services, including Route 901, Route 738 and Route 745. For full timetable and route information visit

    By Train: The Hospital is accessible by transferring toa SmartBus at Ringwood Station on the Belgrave and Lilydale lines. Route 901bus services connect Ringwood Station bus interchange (on the north side of thestation) to Knox Private Hospital, and run every 15 minutes. Bus connectionscan also be made via Mitcham or Bayswater Station, noting that the connectingbus services (Routes 738 from Mitcham or Route 745 from Bayswater) are lessfrequent.

    Need assistance finding your way?

    Use the Public Transport Victoria ‘JourneyPlanner’ online tool:

    By Bicycle: Cycling is a great way to improve your health and save on travel

    expenses! Did you know: Publicly available bicycle parking isavailable adjacent the main pedestrian entrance. The Hospital also providessecure bike parking for staff located at the eastern end of the car park,accessed from the main entrance along Mountain Hwy.

    Cycling routes near the hospital are shownoverleaf. A full map is also available on the City of Knox Website:

    Food and beverages can be purchased from Hudson’s Café located on the Ground Level, adjacent to Main Entrance hospital reception.

    Opening Hours:

    7:00am to 7:00pm from Monday to Friday
    9.00am to 4.00pm from Saturday to Sunday
    Please note: The hours are subject to change without notice due to the current Covid-19 pandemic.

    HPS Pharmacies is conveniently located in the main foyer of the hospital on the ground floor.

    Opening Hours:

    9.00am to 6.00pm - Monday to Friday
    9.00am to 4.00pm - Saturday
    9.00am to 12.00pm - Sunday


    Knox Private Hospital is a smoke free facility. If you would like further assistance in how to stop smoking contact your GP, treating specialist or call Quit Line on 13 78 48.


    Visitors or patients are not permitted to bring alcohol into the hospital. Alcohol can have significant adverse effects when combined with medications.


    A patient’s diet whilst they are in hospital is related to their clinical condition and/or their stage of recovery, it is aimed to aid their path to a full recovery.

    For this reason any food brought by visitors should only be consumed in consultation with nursing staff.

    Our Assistance

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