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Knox Private Hospital celebrates 4000th cardiac surgery.

28th August, 2019

The team at Knox Private Hospital know the importance of a healthy heart – they have kept hearts ticking across Melbourne’s South East for more than 20 years and this month will celebrate their 4000th cardiac surgery.

Knox Private built its cardiac theatre and Catheter Lab in 1996, and in that time have performed more than three cardiac surgeries a week on average, saving lives.

The hospital will hold a morning tea on Wednesday August 28 at 10.30am to celebrate its 4000th cardiac case, which was performed on a 71 year old patient who underwent coronary bypass surgery.

The patient is recovering well and is thrilled to be part of this significant milestone at Knox Private Hospital.

Cardiothoracic surgeon Mr Nick Roubos performed the surgery after an angiogram, also performed at Knox Private, revealed the need for coronary artery bypass surgery and valve replacement.

“When your coronary arteries are badly narrowed or blocked, treatments like medicines, angioplasty and stents may not work well enough. You may need surgery to improve blood flow to your heart, relieve angina symptoms and prevent heart attacks and more damage,” Mr Roubos said.

“During the surgery, we take a healthy blood vessel from somewhere else in the patient’s body and attach it to either side of the blocked artery so that blood can bypass the blockage. The healthy blood vessel may be a vein from your leg, or an artery from inside your chest or your wrist.”

Knox Private Hospital Acting General Manager, Peter Wilkinson said the 4000th cardiac surgery was: “a significant achievement and a credit to the surgeons, anaesthetists, intensivists, cardiologists, perfusionists, nursing and allied staff who are involved in this complex surgery”.

“The hospital has a huge presence in the delivery of cardiac services in this large catchment area. Our Cath Lab undertakes 2000 procedures every year and our 60 minute time line from when an emergency cardiac patient attends the Emergency Department to when a balloon is inserted in the artery is a statistic we’re very proud of.“ The 4000th coronary artery bypass operation is really indicative of the complex, often lifesaving surgery undertaken at Knox on a daily basis.”

Welcome to the first Knox Private Hospital e-news!
We are aiming to keep our VMOs and our GP referrers updated on all aspects of our services and developments through this quarterly newsletter. In addition, we are updating our website with more information, serving as a useful resource centre for our referrers, patients and visitors - visit www.knoxprivate.com.au
Message from Acting General Manager, Mr Peter Wilkinson


Acting General Manager Knox Private, Mr Peter Wilkinson

Returning to Knox Private as Acting General Manager, 23 years after I completed an earlier stint as CEO of the Hospital, has been a fascinating experience.
Everything changes, especially the sheer size of the Hospital and the range of services it provides, extending to 100,000 patient days and 15,000 surgical procedures each year. And yet nothing changes! It’s been a pleasant surprise to meet literally dozens of doctors and staff who have been part of the Hospital and continue to serve and care for our patients a quarter of a century on.
There is a lot to be proud of at Knox Private. Some remarkable and innovative work is undertaken in the field of robotic surgery. We recently celebrated our 4000th cardiac operation and we boast one of the shortest “door-to-balloon” times in Victoria, from when an emergency cardiac patient presents at our Emergency Department to when a balloon is inserted to open up the blocked blood vessel in the Cath Lab.
Our medical staff work across the spectrum of Victoria’s hospital system - The Austin, Alfred, Cabrini, Epworth and Box Hill Hospitals, and bring vast experience and expertise to the care of patients in our very large catchment area.
The next generation of talented Nurse Unit Managers are clearly in evidence and our patient survey satisfaction scores are at their highest level in years.
In short, this outsider looking in sees green shoots in every direction!
Message from Director of Nursing, Ms Megan Mills


Director of Nursing Megan Mills

This is my second year at Knox Private Hospital and I am really proud to see positive change across the Hospital in so many areas, most notably in the areas of Quality and Safety.
We recently completed our Employee Engagement Survey which demonstrated a very significant improvement in staff engagement -up 7%, aligned with the positive direction of the workforce culture across the organisation

We are continuing to invest in our Leadership team, supporting them with knowledge and tools to effectively lead our high performing teams. Compliments on the care we provide our patients continues to be received, a testament to our hard working medical and support staff and reinforcing our commitment to providing excellent care for every patient, every time.

As we head into the final months of this year, we are busily preparing for our Hospital organisation wide Accreditation Survey from 15-19 October and we look forward to showcasing the amazing work that is delivered at Knox Private Hospital every day.
Knox Private Hospital welcomes new Medical Director - Dr Christopher Tan


Knox Private Hospital Medical Director Dr Christopher Tan

Knox Private Hospital’s new Medical Director, Dr Christopher Tan is passionate about patient- centred care and is committed to delivering on it.
"I’m very excited to have joined the senior leadership team at Knox Private Hospital in the Medical Director position. I’m looking forward to working together with an excellent group of visiting medical officers to ensure that we continue to provide the highest level of care possible to our patients and community by building partnerships and continuing to develop safer hospital processes."
Starting out in general practice, Dr Tan found himself drawn to medical administration and the opportunity to influence health outcomes at a systems level. Dr Tan has senior leadership experience in medical administration, most recently as Regional Director Medical Services, South East Region of Country Health and ED General Practitioner at Mt Barker Hospital (SA). He is also appointed as Clinical Associate Lecturer at the University of Adelaide and an EMR Super User at Monash Health.
As one of Victoria’s largest private hospitals, Knox Private provides healthcare services to over 1.2 million people, which equates to 25% of Victoria's population. The hospital continues to grow and expand in response to demand, and is known for its excellence in patient care and medical innovation, which is what attracted Dr Tan to the role.
Although not present in all private hospitals, Dr Tan is a strong advocate for medical leadership and said the Medical Director role at Knox Private is invaluable to enable visiting medical officers, nursing staff, General Practitioners and community stakeholders to work together to deliver high-quality care to patients.
“I’m keen to engage with our medical community so we can better understand our patients and their care with us,” he said. It is about making sure that we always put the patient at the centre of everything that we do and supporting our doctors to influence and deliver the best care for the patient.”
Celebrating a Cardiac Services Milestone - 4000th cardiac surgery case


Knox Private Cardiothoracic Surgeon Mr Nick Roubos with 4000th cardiac surgery patient George.


The team at Knox Private Hospital know the importance of a healthy heart – they have kept hearts ticking across Melbourne’s East for over 20 years and this month, celebrate a medical milestone – the 4000th cardiac surgery case.
Knox Private established its cardiac service in 1996 with the introduction of a Cardiac theatre, Catheter Lab and a committed medical team. Today, the busy unit performs an average of more than three life-saving cardiac surgeries a week.
“The hospital has a huge presence in the delivery of cardiac services in this large catchment area and the 4000th coronary artery bypass operation is really indicative of the complex, often lifesaving surgery undertaken at Knox on a daily basis” said Acting General Manager of Knox Private, Peter Wilkinson.
“Our Cath Lab undertakes 2000 procedures every year and our 60 minute time-line from when an emergency cardiac patients attends the Emergency Department to when a balloon is inserted in the artery is a core quality measure we are very proud of.”
Knox Private Cardiothoracic Surgeon, Mr Nick Roubos, performed the successful surgery after an angiogram revealed the need for coronary artery bypass surgery and valve replacement. The coronary bypass surgery saved the life of 71 year old patient George, who is recovering well in the Coronary Care Unit and is thrilled to be part of the significant Hospital milestone.
“When your coronary arteries are badly narrowed or blocked, treatments like medicines, angioplasty and stents may not work well enough. You may need surgery to improve blood flow to your heart, relieve angina symptoms and prevent heart attacks and more damage,” Mr Roubos said.
“During the surgery, we take a healthy blood vessel from somewhere else in the patient’s body and attach it to either side of the blocked artery so that blood can bypass the blockage. The healthy blood vessel may be a vein from your leg, or an artery from inside your chest or your wrist.”
“This is a significant milestone in Knox Private’s history and is a credit to the committed and highly trained surgeons, cardiologists, anaesthetists, intensivists, perfusionists, nursing and allied staff who are involved in this complex surgery” said Mr Wilkinson.
The Hospital will host a commemorative morning tea to celebrate the milestone on Wednesday August 28 at 10.30am.
Development Update


Artist Impression of new expanded Emergency Department

The ongoing development at Knox Private Hospital has shown to be essential in ensuring this world class facility continues to meet the growing healthcare needs in the region.
Healthscope’s investment of $75m to further expand Knox Private will address the increasing demand for essential services, including emergency and cardiac services as well as increasing the Hospital’s surgical capacity.
As the largest private tertiary hospital in Victoria’s East, Knox Private Hospital is currently equipped with a busy 24 hour Emergency Department, 10 operating theatres, day procedure theatres, 10 bed Coronary Care Unit, 10 bed Intensive Care Unit, Cath Lab and Cardiac Theatre.
The latest expansion and redevelopment works commenced this year and are on track to deliver services by early 2020 over two stages - Stage 1A (ED & Cath Lab) and Stage 1B (Day Procedure Unit).
The project includes:
  • New and expanded Emergency Department
  • Additional Cardiac Catheterization Laboratory (2 in total)
  • New Day Procedure Centre - 3 Day theatres and 2 Procedure rooms together with required ancillary services (i.e. admissions, holding bays, recovery bays, etc.)
  • Additional car-parking above ED
Director of Nursing Megan Mills is excited to be a part of the management team overseeing this expansion of the Hospital and looks forward to the commissioning of the new facilities in 2020.
“The scope of works in this development phase involve the construction of multiple clinical facilities, and we are effectively managing around existing Hospital operations to ensure we minimize disruption and exceed doctor, patient and visitor expectations.”
GP Liaison Service


GP attendees at a recent CPD event


The GP Liaison Unit at Knox Private Hospital works with General Practice and practice staff, local public hospitals, aged care facilities, Primary Care Networks and other Healthscope hospitals in the region to ensure we deliver our services in a way that meets patient and referrer expectations.
Knox Private Hospital values the important role that primary care plays in the continuum of care of our patients. We welcome feedback as it provides essential insight as we strive to continually improve our services.

Role of the GP Liaison Unit:
•Coordinates a RACGP Accredited GP CPD Education Program, aligned with local primary care needs and interests. Regular events include in-situ meetings, Cat 1 and 2 CPD sessions and workshops. See GP Events here http://www.knoxprivatehospital.com.au/doctors/gp-e...
•Provides updates on recent developments/ innovations at Knox Private Hospital that contribute to improved patient outcomes
•Facilitates communication between the Hospital, accredited visiting specialists and General Practice, relating to referral processes and services. This includes a personalized consultation service, where our team can visit your practice to provide information and discuss feedback.
If you would like receive more information about the GP Liaison Unit at Knox Private Hospital, would like to meet with accredited VMOs or organize a consultation with our team, we welcome your enquiry. The GP Liaison Unit runs an innovative education program for primary care and allied health throughout the year.
Feel free to contact Joanne (Business Development Manager) or Julie (GP Liaison Officer) if you would like to learn more about Knox Private or register your interest in the GP CPD program.
Joanne.Koutsantonis@healthscope.com.au Mobile: 0427 603 850
Julie.Ciancio@healthscope.com.au Mobile: 0439 240 238

To register your attendance to a meeting go to: knoxprivatehospital.com.au/doctors/gp-events

We value your support and appreciate your feedback on our services which will be used to assist us in a continuous improvement process. We are always available to answer any of your questions and are pleased to arrange for a tour of our facility and introduce you to our key staff members.
Copyright © *2019 Knox Private Hospital, All rights reserved.

Knox Private Hospital | 262 Mountain Hwy, Wantirna 3152
Phone: 03 9210 7000 | Fax: 03 9210 7200
Website: knoxprivatehospital.com.au


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